Faqs
You can pay using any of the following payment options:
• Visa card (both credit and debit)
• Mastercard (both credit and debit)
Yes, our website is 100% safe and secure. We have put all the necessary measures in place to ensure your personal and payment information remains secure.
3D Secure is an additional layer of online security that is now mandatory for all online retailers in South Africa. It’s also known as Verified by Visa and MasterCard SecureCode. It helps prevent fraud by protecting you against unauthorized transactions on your card(s). Selections, along with Payfast, our trusted payment processor, uses 3D Secure to secure your online transactions and help protect you against fraud.
3D Secure requires you to enter a one-time PIN (OTP) to complete transactions on any website that features the ‘Verified by Visa’ or ‘MasterCard SecureCode’ sign. This OTP is sent to your registered mobile number or your email address, so only you have access to it. By successfully completing 3D Secure verification, you’re able to prove that it really is you shopping, and not someone who has gained unlawful access to your card details. Only you, as the cardholder, will receive the password required to complete the transaction.
All product you see available on our website are physically in stock in store.
You can shop online from your desktop, tablet or mobile phone. To begin, navigate to products you would like to purchase, select your item, and then add them to your shopping bag. When you are ready to complete your purchase, click on your shopping bag and then follow the necessary steps. Once complete you will receive an email to confirm that your order has been received by us.
No, unfortunately items cannot be reserved until you have completed your order and made payment.
No changes are permitted to an order once submitted.
No additions are permitted to an order once submitted.
Orders cannot be cancelled once confirmed and being prepared for delivery.
You can only place orders via our website selectionsonline.co.za
Selections will offer the following services for shipping of orders to a home or office address. Standard delivery 3 working days: R100.00

All orders over R600 qualify for free delivery.
 Free delivery to our flagship store for your collection located at Shop A1 Umdloti center, Umdloti beach. Please Note Deliveries are only done between 09h00 and 17h00 from Monday to Friday (excluding public holidays) for standard delivery. We will only fulfil orders with a physical location within the borders of the Republic of South Africa.